Frequently Asked Questions
Questions, answered.
Getting Started
How do I create a kitty group?+
Tap “Get Started Free” on the homepage, sign up in under a minute, then tap “Create your kitty” and fill in the basics — group name, type (Individual or Couples), members, and a few preferences. Takes about 3 minutes.
I got a WhatsApp invite link — what do I do?+
Just tap the link. If you already have an account, you'll go straight into the group. If not, you'll verify your phone/email, set a password (or use Google Sign-In), and land right in the group — no separate signup needed.
What's the difference between “Individual” and “Couples”?+
Individual means one person per membership slot — works for any group, including gents-only kitties. Couples adds a partner name field for each member, for groups where couples attend together.
Can I try the app before creating or joining a real group?+
Yes — after signing up, you'll see a sample “Demo Kitty” you can explore freely. Nothing you do there is saved or shared; it's just there to show you how everything works.
Managing Your Kitty Group
How does host rotation work?+
Tap “Pick Host” and the app randomly selects from members who haven't hosted yet this cycle. Once everyone's had a turn, the cycle completes and a new one begins.
My kitty is already running offline — can I bring it into the app?+
Yes. When creating the group, choose “Already running” and check off which members have already hosted. The app picks up the rotation from exactly where you left off.
Who picks the first host in a brand new kitty?+
You can do a random pick (the same animated picker), have the group's organizer volunteer to go first, or manually choose someone — whatever feels right for your group.
How do I add or remove members?+
From the group's Members tab, Admins can add new members (name, phone/email, and partner name if Couples) or remove someone at any time. Removing a member never deletes the group's payment or event history.
Can members without smartphones join?+
Yes — anyone can view the group, vote on dates, and check payment status via the shared link, with no login required for basic viewing.
Payments & Kitty Amount
How do I record a kitty payment?+
Go to the Payments tab, tap the member's name, choose Cash or UPI, and confirm. UPI opens your payment app with the amount pre-filled.
Can I split kitty amounts unevenly?+
Yes — the Admin can set a custom amount per member if your group doesn't split evenly.
What if someone hasn't paid yet?+
Their status shows clearly as unpaid in the Payments tab, visible to the whole group for transparency — the same way it would be tracked on paper, just clearer.
Kitty Klub Membership (the app's own fee)
What does Kitty Klub cost?+
₹99 per month your kitty is active, for the whole group — not per member. The Admin pays once for the remaining months in your cycle, and the app shows a fair per-member split for however you want to settle it with your group.
We're joining mid-cycle — do we pay for months before we joined?+
No. Tell us how many months are already done, and you'll only be charged for what's left.
What if our kitty adds a member and needs an extra month?+
The Admin can extend the cycle by a month for a small ₹99 top-up. If it's because your group is taking a break (not adding a member), your first such “gap month” is free.
What if we want to end our kitty earlier than planned?+
Reach out to us directly — we handle this case by case and may offer a credit toward your next kitty, rather than a refund.
Someone left our group — do we get money back?+
No refund for early departures, but nothing is lost either — your group keeps full access to everything already paid for.
Tambola & Games
How do I start a Tambola session?+
From the Tambola tab, set the ticket price and payment method, and tickets are generated automatically for each player.
Can we collect prize money through the app?+
Yes — both ticket collection and prize payouts support Cash or UPI, tracked the same way as regular kitty payments.
Events & Planning
How do date polls work?+
Propose a few date options, members vote, and the Admin can close the poll to lock in the winning date.
Can I get help planning games or themes?+
Yes — AI-powered suggestions are available for any upcoming event in your group, for game ideas, themes, and more.
WhatsApp & Notifications
Do I need to give the app my WhatsApp number?+
No separate WhatsApp connection needed — the app generates ready-to-send WhatsApp messages (invites, reminders, announcements) that open directly in your WhatsApp app with one tap.
Account & Login
I forgot my password — what do I do?+
Tap “Forgot Password” on the login screen. If you signed up with email, you'll get a reset link. If you signed up with phone, you can set a new password directly for now.
What's the PIN for?+
A quick 4–6 digit PIN (or Face ID/fingerprint) keeps your kitty's payment info private if someone else picks up your phone — it's separate from your main login, so you won't need to fully log in every time.
Can I use my Google account to sign in?+
Yes — Google Sign-In is available and usually the fastest option if you're already logged into Google on your phone.
Do I have to log in every day?+
No — once you log in, you'll generally stay logged in for months, with just a quick PIN or Face ID check each time you reopen the app.
Beta Program
What does “Beta” mean?+
You're among the first groups trying The Kitty Klub before our full public launch. Your group gets full free access during this time — no cost to join, set up, or use it.
How do I share feedback?+
Look for the “Message the Founder” WhatsApp button during setup or in your group — it goes straight to Shantanu, the founder, for beta groups specifically.
Will beta groups need to pay eventually?+
We haven't finalized this yet — nothing changes for your group without us reaching out to you directly first.
Want tips and ideas too? Check out our blog →
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